Privacy Policy

Last Updated: December 29, 2024

Introduction

MakeItSoRHS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://makeitsorhs.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a free estimate or quote
  • Create an account or membership
  • Subscribe to our newsletter
  • Contact us through our website
  • Submit a review or testimonial

This information may include:

  • Name and contact information (email, phone number, address)
  • Zip code and location data
  • Service preferences and project details
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Geographic location (general)

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Connect you with qualified handyman professionals
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze website usage to improve user experience
  • Protect against fraudulent or illegal activity

Information Sharing

We may share your information with:

  • Service Providers: Handyman professionals who may fulfill your service requests
  • Third-Party Vendors: Companies that help us operate our business (payment processors, email services, analytics)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Personalize content and ads
  • Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent

To exercise these rights, please contact us at contact@makeitsorhs.com.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: contact@makeitsorhs.com
  • Website: https://makeitsorhs.com/contact